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Tara Taylor, MTStore Location: Kalispell
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On April 30th of this year, I purchased a Karavan personal watercraft trailer from Matt Kittel. Compared to quarter million dollar vessels that were at the dealership, my purchase was very minuscule. Even though my purchase wasn't worth much, Matt treated me important and like I was his only customer which is outstanding when one considers the high value of the other stock. I live South of Missoula, so most of the business was conducted via phone and email. Matt was very conscientious and obtained all the information I requested and always contacted me in a timely manner. It is because of Matt's outstanding service and professionalism that I will do business again with Launch Watersports in Kalispell. As a matter of fact, in two years or less I was going to purchase a deep v Tracker fishing boat - but because of Matt I will now be purchasing a Lowe.It is people like Matt Kittel that make doing business a pleasure.Most Sincerely,
Kelly Thomas Dwyer
406 241-8296Kelly Dwyer, Kalispell, MTStore Location: Kalispell -
Friendly staff
Amber Strobbe, Columbia Falls, MONTANAStore Location: Kalispell -
The parts/service department was very good to me. All of the parts that I needed they had in stock, nowhere else in Montana did. I left my house knowing that I would be pushing the 5pm closing time and they were aware of that as well. Between getting stuck in some construction and a misguided GPS, I did not make it there by 5pm. Daryl kindly waited after hours for me and helped carry the stuff to my vehicle. Thank you sooo much! Your customer service was worth the 3 hour drive!
Andrea Anderson -
Braylen Sykes
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Matthew P Schlund
Start to delivery of my boat, this team has been on it! Shaun, Mike and Matt.your energy, knowledge and service has been top notch. Questions, concerns, problems, they are on it. Great experience working with Launch Watersports!